ISO9001:2008 is the internationally recognised standard for Quality Management . The implementation of a well-designed quality management system can bring many business benefits. These can be summarised as:
Commercial Advantage - Certification to this standard is used by many firms as a supplier pre-selection requirement, without it you may not even be asked to quote!
Risk Minimisation - By establishing a business focused quality management system, the risk of things going wrong will be minimised through well defined processes and consistency of approach. A management system assists with a 'right first time' approach.
Business Improvement - By implementing a "Plan - Do - Check - Act" approach and by putting in appropriate process measures, significant business improvement can be achieved. Remember, if you can't measure it, you can't improve it
Johnson Associates offers a full Quality Management System development, implementation, audit and improvement service. Contact email@example.com for further information.
Johnson Associates also has expertise in sector specific quality standards including:
Aerospace quality management to AS9100
Medical Devices quality management to BS EN 13485
Hazardous Area Equipment quality management to BS EN 13980
Telecom quality standard to TL9000 (Quest Forum)
Implementation of an Environmental Management System meeting the requirements of ISO14001 can bring many business benefits and establishes your company's commitment to the environment. Johnson Associates can carry out stand-alone ISO14001 management system implementation or integrate the requirements of ISO14001 into your existing management systems. Successful implementations include those in the waste management industry, environmental product design and manufacture, service industries and construction. Construction environmental system implementation includes the introduction of Site Waste Management Plans in line with The Site Waste Management Plans Regulations 2008.
Change management & cultural awareness initiatives include a 'Transformational Leadership' development programme including the coaching and mentoring of Executives through business transformation processes. This programme is successfully facilitated & delivered in conjunction with our partners at Optimalis Ltd
Johnson Associates can also carry out self-assessment against the EFQM (European Foundation for Quality Management) Business Excellence Model and use the findings to promote company wide continuous improvement to the benefit of business & staff.
In line with this specific requirement of ISO9001:2008, Johnson Associates can offer consultancy on various satisfaction monitoring processes - this includes customer satisfaction survey design and data analysis methodologies.
Contact firstname.lastname@example.org for further information.